Automatically plan field service engineers based on SLA’s, certifications and availability.
Nowadays many shipyards want to move from only designing and building ships into providing services during the lifecycle of the vessel. In order to do this a group of field service engineers need to be managed and planned. Planning a group of resources such as field service engineers can be a tedious task. Using the Field Service Planning application shipyards can automatically assign work orders to engineers based on availability, technical skills, certifications, priorities and service level agreements. Each engineer can use the application on their mobile device to gain direct insight into the assigned work. This app will help the engineers track time automatically. The use of the Field Service Planning app has made other companies work over 40% more efficient due to automated planning and less paper processes.