From Concept to Award in Six Weeks

W&O received the 2020 Supplier Innovation Award by Austal for the creation of this app. An amazing recognition for the joint efforts put in by W&O and TimeSeries!

Working as a Mendix consultant can be rewarding. Customers are delighted when you are able to deliver business value through apps, especially when it happens a lot faster than they’ve experienced so far (one of the big pro’s of using a low-code platform).But when a customer receives an Innovation Award for an app you developed is what really puts the ‘reward’ in ‘rewarding’.

We were asked to assist W&O with a pilot for a communication platform they planned to build with Mendix in the USA. W&O, a Pon Holdings operating company, wanted to create this platform to optimize the customer relationship between W&O (a global marine distributor of parts and solutions) and Austal USA (an advanced ship manufacturer) by providing speed, consistency, deduplication, efficiency and insight into the transactions.

Some time later, one of TimeSeries’ most experienced Mendix consultants Rom van Arendonk landed in Mobile, Alabama to kickstart the project. The goals of this week were getting to know the business and gathering requirements for the development of the app. Meanwhile, initial app designs and functionalities were developed on the spot, with some assistance of one of our UX professionals in the Netherlands. This way, the people from W&O already had a sense of what the app was going to look like before the development phase even began. 

The following five weeks the pilot app was built in the Netherlands, during five one-week Sprints. These weeks consisted of refining requirements, developing functionalities, and demonstrating the progress to all stakeholders involved. The latter required quite a bit of time management, since there were multiple time zones to take into account. However, the active involvement of these stakeholders was of the utmost importance; to keep feedback loops short, and for the app to get traction within both organisations.

After just six weeks (thanks again, low-code!), the pilot of InsighterTM was ready for implementation, and hasn’t gone by unnoticed. In fact, W&O received the 2020 Supplier Innovation Award by Austal for the creation of this app. An amazing recognition for the joint efforts put in by W&O and TimeSeries!

May 15, 2020
Dave Timmer